Legal
Payment & Refund Policy
Everything you need to know about securing your booking, accepted payment methods, and our cancellation terms.
1. Payment Methods
Securing your tour is simple and seamless. A deposit is required to confirm your booking and can be paid via Alipay or WeChat Pay by scanning the QR code below.
WeChat Pay
微信支付 · JayChongqing
Open WeChat → Scan QR
Alipay
支付宝 · JayChongqingTour
Open Alipay → Scan QR
2. Tour Bookings
Payment Terms
- 1A 100 RMB deposit per tour (per group) is required to secure your reservation.
- 2The remaining balance is payable at the end of your tour via Alipay.
- 3Additional services (e.g., private car, cruises, attraction tickets) require full prepayment.
Cancellation & Refunds
| Scenario | Outcome |
|---|---|
| 7 days or more before the tour | Full refund of the deposit |
| Less than 7 days | Deposit is non-refundable |
| Weather or unforeseen circumstances | Full refund or option to reschedule at no additional cost |
3. Tickets & Partner Services
Payment Terms
- 1Full payment is required upon booking for all tickets and third-party services (e.g., attractions, shows, cruises).
Cancellation & Refunds
- 1Refunds are subject to the policies of our partner providers.
- 2We will clearly communicate all applicable terms prior to confirmation.
- 3In cases of weather disruptions or partner-related cancellations, we will assist in securing a full or partial refund, depending on the provider's policy.
Have questions about your booking or payment?
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